SHOPPING INFORMATION

  • Mainland U.K Local delivery = FREE
  • UK Post Scottish Highlands & Islands = £49
  • UK Post Northern Ireland, Isle of Man, Isles of Scilly = £79
Please Note: We don’t charge delivery surcharges for profit its due to shipping costs due to your trickier destination. MFD always reserves the right too refuse a sale if surcharges exceed those outlined above.

We work hard with all our suppliers to send all deliveries between 2-10 working days of the order being placed. In certain circumstances where a delay may be unavoidable, the sales department will endeavor to keep you informed.

Sometimes for shipments directly from supplier we can experience a delay due to reasons out of our control but every effort will be made on our part to ensure this is avoided.

You will receive an order confirmation from the sales team. The team will try to update you throughout the whole process. Sometimes we rely on couriers to directly communicate with you regarding delivery.

Any issues should be reported to the sales team via email.

Currently we do not. We are, at the moment, an online only retailer. In order to keep our selection large, prices low, and service exceptional we do not have a shop where you can view our products.

A showroom displaying our goods is yet to be confirmed at present.

You can easily make changes online. You will see available actions for each item you’ve ordered*, including:

  • Cancel
  • Change Delivery Address
  • Change Delivery Method

*Please note that orders can no longer be updated once they have been dispatched.

Please contact us via email immediately if you require help.

Once a payment has been taken all orders will receive a automatic confirmation to the email address you have provided.

Sometimes emails get sent to your spam box because your email provider is not sure if the email if safe. Simply go to your spam box and click not junk in Hotmail or delete the junk tag in google mail. The process described will be very similar for other email clients with some slight differences.

The majority of items are in stock and will normally be shipped within 48 hours. Covid-19 has had an impact on some items but we are working hard with suppliers to ensure 100% availability is maintained. If you wish to check stock levels before placing an order just send us an email at info@myfurnituredirect.co.uk

PAYMENT INFORMATION

Payment will be taken instantly depending upon your bank. Refunds can sometimes take up to 7-10 days to be processed.

If you have any questions please contact us

A wish list is created to allow you to ‘ear mark’ items you may be considering too purchase.
It allows you to browse our extensive range and ensure you don’t loose your favorite items.

Enter your promo code during checkout to apply the offer to your order.

If you receive a promo code, be sure to enter it during checkout so that it can be applied to your order. Promo codes apply to most of our products but may have some restrictions; these may be based on time frame, type of product, or brand.

Please refer to our terms and conditions page as soon as possible.